the retreat ceo
PRIVACY POLICY
Last updated April 23, 2025
The Retreat CEO (a division of OHP Creative Group Inc.) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, purchase our services, or interact with us online or via social media. It also outlines your rights to control the information we collect.
By accessing our website or using our services, you consent to the terms outlined in this policy.
INFORMATION WE COLLECT
We collect personal and non-personal information when you interact with The Retreat CEO, including:
Personal Data
This includes information such as your name, email, phone number, shipping/billing address, and other identifying details. You provide this voluntarily during purchases, form submissions, event registrations, surveys, or consultations.
Derivative Data
Automatically collected data may include your IP address, browser type, access dates/times, referring URLs, and actions taken on our site. We may also collect data from cookies and analytics tools.
Financial Data
We use third-party processors like Stripe and PayPal to process payments. While we receive transaction confirmations, your financial data is securely handled by these processors. Please refer to their privacy policies for more details.
Social Networking Data
If you interact with us through platforms like Instagram, Facebook, or LinkedIn, we may collect publicly available information (e.g. name, email, profile picture) as permitted by the network’s privacy settings.
Mobile Device Data
If you access our services via a mobile device, we may collect device type, ID, IP address, and location data.
Additional Data
We may collect other data when you enter a giveaway, apply for a program, or respond to surveys. You will be prompted when providing this information.
HOW WE USE YOUR INFORMATION
- Process purchases and fulfill services
- Customize your experience
- Communicate with you via email or other methods
- Send promotional or educational updates (if you opt in)
- Provide customer support
- Analyze website usage and improve performance
- Protect the integrity and security of our services
- Comply with legal obligations
HOW WE SHARE YOUR INFORMATION
- Third-Party Vendors: Including email marketing providers, CRM platforms, and payment processors.
- Legal Compliance: In response to subpoenas, legal claims, or to protect rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or restructuring.
- Advertising Platforms: For retargeting and personalized ads (e.g. Facebook Pixel, Google Ads).
- Affiliates and Contractors: Only as necessary to perform services or collaborate on retreat-related offerings.
COOKIES AND TRACKING
We use cookies and similar technologies to enhance user experience, remember preferences, and deliver targeted content.
- Essential Cookies: Needed for site functionality.
- Analytics Cookies: Used by services like Google Analytics to track usage.
- Marketing Cookies: To tailor ads to your behavior and interests.
- Social Media Cookies: Enable sharing and engagement across platforms.
EMAIL COMMUNICATIONS
When you sign up for emails or opt into updates, we may send newsletters, offers, and retreat updates. You can unsubscribe at any time using the link in our emails.
INTERNATIONAL USERS
Our servers are based in the United States. If you are outside the U.S., you consent to the transfer and storage of your information here. We take reasonable steps to protect data during international transfers.
DATA RETENTION
We retain your personal data as long as necessary for business or legal purposes, or until you request deletion. Some data may be retained for internal analytics or archived records.
SECURITY
We use secure platforms and industry-standard practices to safeguard your data. However, no transmission over the internet is 100% secure, and you acknowledge that you share data at your own risk.
CHILDREN’S POLICY
We do not knowingly collect personal information from individuals under the age of 16. If we discover that we’ve collected data from a minor, we will delete it immediately.
YOUR RIGHTS
- Request access to your data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- File a complaint with a data protection authority (if in the EU or applicable jurisdiction)
CALIFORNIA PRIVACY RIGHTS
Under the California Consumer Privacy Act (CCPA), California residents may request:
- Details of what data we collect and how we use it
- Deletion of personal data
- Opt-out from any sale of data (note: we do not sell personal data)
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be reflected by the “last updated” date. Continued use of our website after changes constitutes acceptance of the revised policy.
CONTACT US
For questions about this Privacy Policy or your data:
The Retreat CEO
Email: hello@theretreatceo.com
Charlotte, North Carolina
TERMS AND CONDITIONS
Last updated March 23, 2025
These Terms and Conditions of Use are legally binding. It is Your responsibility to read these Terms and Conditions of Use carefully prior to purchase, use, or access of any of Our products and services, including online courses and retreat planning services.
GENERAL PROVISIONS
This website is owned and operated by The Retreat CEO, a North Carolina C-Corporation. You must be at least sixteen years of age to use Our website. Use of this website is at Your own risk. We host Our site on a reputable platform and take reasonable efforts to maintain and host the site. However, We make no explicit representations or warranties as to the safety of Your individual use of the website. The Terms and Conditions contained on this page are subject to change at any time.
TERMS OF SITE & SERVICE ACCESS AND PRODUCT PURCHASER AGREEMENT
All programs, products, and services are owned and provided by The Retreat CEO (“Company” or “We” or “Us” or “Our”). The term “You” or “Your” refers to any user or purchaser of said program(s), product(s), or service(s) (the “Offering”). These Terms and Conditions of Use govern and define how You are allowed to use and access the Company’s Offering. We reserve the right to update and change these Terms and Conditions of Use at any time and will update them accordingly with the ‘date last updated’ at the top of this page.
You are legally bound to these Terms and Conditions of Use whether or not You have read them. If You do not agree with any of Our Terms and Conditions of Use, please email Us at hello@theretreatceo.com and We will make reasonable efforts to remove Your name, email, and access to Our Offering and website(s).
YOUR PRODUCT OR SERVICE USE AND CONSENT
When You purchased Our Offering, You were given reasonable notice that these Terms and Conditions of Use existed. By moving forward with Your purchase of the Offering and further access of the Offering, You implicitly agreed and continue to agree to abide by these Terms and Conditions of Use, as well as any disclaimers and privacy disclosures contained in these Terms and Conditions of Use.
You agree You are at least 18 years old or of age in Your applicable jurisdiction to access the Offering. Access of Our Offering and related materials by a minor is a violation of use, and We reserve the right to terminate Your access if such an issue is discovered.
When You purchased Our Offering, You were given reasonable notice that these Terms and Conditions of Use existed. By moving forward with Your purchase of the Offering and further access of the Offering, You implicitly agreed and continue to agree to abide by these Terms and Conditions of Use, as well as any disclaimers and privacy disclosures contained in these Terms and Conditions of Use.
You agree You are at least 18 years old or of age in Your applicable jurisdiction to access the Offering. Access of Our Offering and related materials by a minor is a violation of use, and We reserve the right to terminate Your access if such an issue is discovered.
INTELLECTUAL PROPERTY NOTICE
All images, text, designs, graphics, trademarks, and service marks are owned by and property of The Retreat CEO, or the properly attributed party. It is a violation of federal law to use any of Our intellectual property in whole or in part, and modification of any materials contained on this site is illegal and may be prosecuted to the fullest extent permissible, including seeking financial penalties (damages) and/or an injunction forcing You to stop using Our intellectual property immediately.
You may use Our intellectual property with clear and obvious credit back to Our site, as well as links back to the page where the materials, designs, images, text, quote, or post is located when it is appropriate to do so. However, You may never claim any of Our intellectual property as Your own or Your unique creation, even with attribution.
LIMITED LICENSE
You may:
- Access the Offering for Your personal use.
- Download and/or print any Offering materials for Your personal use in Your business.
- Use Our trademarks and copyrighted materials with Our consent and proper credit.
You may not:
- Re-sell or trade Your access to the Offering.
- Share the Offering with anyone else who has not yet purchased it or opted in to receive it.
- Reprint or republish any of the Offering, in part or in whole.
- Distribute any of the materials contained in the Offering as Your own.
- Reproduce or modify any part or whole of the Offering for distribution as Your own work.
You may use Our intellectual property with clear and obvious credit back to Our site, as well as links back to the page where the materials, designs, images, text, quote, or post is located when it is appropriate to do so. However, You may never claim any of Our intellectual property as Your own or Your unique creation, even with attribution.
PAYMENT AND REFUNDS
We accept the following forms of payment:
- Visa
- MasterCard
- American Express
- Discover
- Stripe
You authorize Us to charge Your chosen payment provider for the total amount stated on Your checkout cart screen. You agree to abide by the terms and conditions of Your card issuer agreement and any other applicable third-party agreement that may affect Your purchase with Us.
Due to the nature of the services and products provided, refunds will not be given unless otherwise specified in writing on the product or service sales page.
ASSUMPTION OF RISK
By accessing Our Offering and/or related materials, whether paid or unpaid, You assume all the risk of Your access and any subsequent actions You choose to take as a result of the influence, information, or educational materials provided to You.
LIMITATION OF LIABILITY
We will not be held responsible or liable in any way for the information, products, or materials that You request or receive through or in relation to Our Offerings. We do not assume liability for any third-party conduct, accidents, delays, harm, or other negative outcomes as a result of Your access to Our Offerings and related materials.
INDEMNIFICATION
You agree to indemnify and hold harmless The Retreat CEO, as well as any of Our affiliates, agents, contractors, officers, directors, shareholders, employees, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs, and expenses, including legal fees and expenses, arising out of or related to Our Offerings.
ONLINE COURSE & MEMBERSHIP INTELLECTUAL PROPERTY
All materials provided through Our online courses, membership programs, or other digital products are considered part of Our intellectual property. You are only receiving a limited, non-transferable, non-exclusive, revocable license for non-commercial use only, in order to access the content or materials You have paid for or opted to receive.
If You exceed the scope of this license, as determined by a legal authority such as a court of law, You have committed infringement in a manner that materially harms Us, and We have the right to seek damages and/or an injunction to remedy the situation.
REQUEST FOR PERMISSION TO USE CONTENT
If You wish to use, publish, or access any of Our content, Offerings, or related materials, You must request permission prior to commencing use of the same by emailing Us at hello@theretreatceo.com.
SECURITY AND ASSUMPTION OF RISK
It is Your responsibility to secure Your username and password from theft or any other means of unauthorized use that would violate these Terms and Conditions. We do not store any credit card numbers or payment information locally. All payments are processed through third-party processors such as Stripe and PayPal.
By utilizing these payment processors to gain access to Our Offerings, You indemnify Us and assume any and all risk or liability for the security of the payment details. You agree to be bound by the third-party payment processor’s applicable terms and conditions of use.
CONFIDENTIALITY
You have no right to confidentiality unless otherwise explicitly stated, such as in a subsequent client agreement, or as mandated by law or fiduciary duty.
YOUR COMMUNICATIONS
Any communications made through Our ‘Contact’ page, blog comments, newsletter sign-up, or other related pages, or directly to Our phones or mailing or email addresses, is not held privileged or confidential and is subject to viewing and distribution by third parties.
We maintain the right to republish any submission in whole or in part as reasonably necessary in the course of Our business. You agree not to submit any content or communications that could be illegal or serve an unlawful purpose.
PRODUCT REVIEWS
If You choose to submit a review or testimonial regarding Our products or services, You agree to the following:
- You have used or accessed the product(s) sufficiently to speak with reasonable knowledge of its effectiveness or utility.
- Your submission does not contain any offensive, racist, hateful, or inappropriate language.
- Your submission is not associated with a competitor or any entity that may have a conflict of interest.
- You grant Us a perpetual, non-exclusive, worldwide, royalty-free license to use, reproduce, modify, or display Your review for marketing or other lawful purposes.
EARNINGS DISCLAIMER
You agree and understand that The Retreat CEO does not make any guarantees as to Your individual success from accessing or purchasing Our Offerings. Any testimonials, case studies, or examples provided are not indicative of typical results. Your results may vary based on Your individual capacity, business experience, expertise, and level of desire.
GENERAL DISCLAIMER
To the fullest extent permitted by law, We expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by You or others in connection with Our Offerings. This includes, but is not limited to, any loss of income, revenue, or business, and any loss or damage to Your data, software, or devices.
The Retreat CEO provides educational and informational resources only. You agree that Your use of Our website and related materials is at Your own risk.
AFFILIATE DISCLAIMER
We may include affiliate links on Our website. We disclaim any and all liability as a result of Your purchase through one of these links. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on this website or related communications.
TERMINATION
We reserve the right to terminate Your access to Our website and related communications if We believe You have violated these Terms and Conditions. We may also restrict Your access if We believe Your actions are harmful to Our company or other users.
FINANCIAL CONSIDERATIONS
You agree to provide current, accurate, and complete details as requested to process Your payment. If You fail to provide the necessary information or Your payment method fails, We reserve the right to terminate Your access to the Offerings.
You agree to make every attempt to resolve disputes prior to attempting a chargeback with Your financial institution. In the event of a chargeback attempt, You agree to forfeit any and all access to Our Offerings and bonuses.
CANCELLATION POLICY
You may cancel Your purchase or subscription by contacting hello@theretreatceo.com. If applicable, the terms of cancellation and refund eligibility will be specified on the product or service sales page.
DISPUTE RESOLUTION
If You and The Retreat CEO cannot find a resolution to a dispute through good-faith negotiation, You agree to make a reasonable attempt to resolve the dispute through mediation before filing a civil cause of action.
NON-DISPARAGEMENT
If You are found to be slandering, libeling, or otherwise disparaging The Retreat CEO, its Offerings, or related materials, You will be immediately removed from the Offerings and any related communications. We reserve the right to pursue legal action against You for any such damaging actions.
CONTACT US
Questions about these Terms? Contact us at:
The Retreat CEO
Email: hello@theretreatceo.com
Charlotte, North Carolina